Data protection

We are committed to user privacy and provide a secure business environment for the protection of employee and customer private information. Such information is securely held and will not be passed on to third parties.

Scheduled Airline Failure Cover

At no extra cost to our clients, Key Travel has taken out insurance to cover travellers in the event of a scheduled airline going into liquidation. This is not an industry requirement but a service that we feel gives travellers, and the organisations they work for, peace of mind and security in what can be uncertain times.

ATOL

We are bonded by the Civil Aviation Authority (CAA) and carry an Air Travel Organisers Licence to protect our clients.

ATOL is a financial protection scheme for air holiday packages and flights managed by the Civil Aviation Authority (CAA). All tour operators and travel firms selling air holiday packages and flights in the UK as a principal are required by law to hold a licence called an Air Travel Organiser’s Licence (ATOL), and contribute to a central protection fund called the Air Travel Trust (ATT). In some cases they must also provide the ATT with a bond.

People booked and contracted with a licensed tour operator for a complete air holiday package or a flight are protected from losing money or being stranded abroad if their tour operator goes out of business. Refunds can be made to people who can’t travel and arrangements can be made to fly people home. The scheme does not protect people who book flights directly with an airline.

For more information see the Civil Aviation Authority website.